D&M Total Support Network is a new provider led by Mara and Donna, offering NDIS supports across Victoria and the Gold Coast with honesty, warmth and genuine care.
It can be physical, intellectual, sensory, neurological, psychosocial, or completely invisible to the eye.
Some people live with challenges that are easy to recognise. Others carry disabilities that the world may never see, but feel deeply, every day.
Every experience is valid. Every story matters. Every person deserves compassion and understanding.
At D&M Total Support Network, our mission is to provide compassionate, reliable, and holistic support that empowers individuals and families in their daily lives. We strive to create a safe, nurturing environment where trust, respect, and dignity are at the heart of every service we provide.
We are committed to:
Your wellbeing is our priority, we are here to support you every step of the way.
To be a trusted and preferred support network that brings peace of mind to individuals and families by delivering high-quality, compassionate services. We envision a community where everyone feels valued, supported, and empowered to live their life with dignity, independence, and joy.
Our vision is a community where support feels like family.
At D&M, we stand beside every participant and family with warmth, respect, and genuine care.
Inclusion is not a checkbox, it is a culture we build together.
At D&M Total Support Network, our mission is to provide compassionate, reliable, and holistic support that empowers individuals and families in their daily lives. We strive to create a safe, nurturing environment where trust, respect, and dignity are at the heart of every service we provide.
People with disability often navigate a world that wasn’t designed with them in mind. Some of the common challenges include:
Environments that are not accessible
Systems that are complex, overwhelming, or inconsistent
Assumptions, stereotypes, or judgement
Needing to constantly advocate for basic supports
Feeling unseen when their disability isn't visible
Limited opportunities for participation and inclusion
Barriers to communication, mobility, or independence
Emotional and physical fatigue from navigating daily life
These challenges are real and they deserve to be acknowledged with empathy, not dismissal.
Sometimes disability looks like exhaustion that has no obvious cause.
Sometimes it’s sensory overwhelm in a busy room.
Sometimes it’s pain carried quietly.
Sometimes it’s a challenge someone has learned to mask because they’ve had to.
Invisible disabilities are real.
They are valid.
And they deserve the same understanding, respect, and support as any visible disability.
When we choose patience, kindness, and compassion, we create a community where every person feels safe to be themselves, without needing to prove their struggles or justify their needs.
At D&M, we stand beside every participant and family, recognising the courage it takes to navigate a world that often only sees what’s on the surface.
We see the strength behind the smile.
We see the effort behind the everyday.
We see you.
Director
Mara leads D&M Total Support Network with a lifelong dedication to community service and social inclusion. She holds a Bachelor of Arts majoring in Community Development, bringing strong expertise in person-centred practice and community empowerment.
Director
Donna is known for her unwavering commitment to going above and beyond for the people she supports. Caring, dependable, and deeply dedicated, she approaches every client relationship with genuine compassion.
Team Leader, Respite Services
Claire oversees respite services, bringing a wealth of hands-on experience and a compassionate approach to her role. With a background as a veterinary nurse and several years as a support worker, she combines practical expertise with deep empathy.
Administration & Client Coordination
Vince plays a key role in the administrative and coordination functions at D&M Total Support Network, ensuring services run smoothly for participants, plan managers, and the wider support team.
Or email us directly at info@dmtotalsupport.network
D&M Total Support acknowledges the Traditional Custodians of the lands on which we work and live. We pay our respects to Elders past and present, and to all Aboriginal and Torres Strait Islander peoples who continue to care for Country and community.
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